Bajeev Privacy Policy – Your Data is Safe with Us

Bajeev (bajeev.bet) is a trusted online gaming platform in Bangladesh. We believe that true trustworthiness starts with being fully honest and responsible about our members' personal data. That's why our privacy policy is built with your interests first.

In this Privacy Policy, we've explained everything clearly and plainly — what information we collect, why we collect it, how it's stored, and when or with whom it may be shared. No hidden details, no complicated legal jargon — just straightforward, transparent communication.

Bajeev follows international data protection standards to safeguard member privacy. All data collection and processing activities are carried out in full compliance with applicable laws and regulations.

We collect certain information to deliver our services on Bajeev and improve your experience. We only collect what's genuinely necessary — nothing more.

We never directly collect your bank PIN, payment app passwords, or any other sensitive financial credentials. All payment processing is handled entirely through secure third-party providers.

Bajeev uses your data only for specific, legitimate purposes. Our data usage policy is fully transparent and designed with your best interests in mind.

• Account Management: Your information is used to create, verify, and keep your account secure.
• Payment Processing: Financial information is used to process and verify deposit and withdrawal transactions.
• Customer Support: We need your information to properly address any complaints or questions you raise.
• Security & Fraud Prevention: Data is analyzed to detect suspicious activity and keep the platform secure.
• Responsible Gaming: Your gaming habits are monitored so we can offer support if any potential issues arise.
• Promotions & Offers: To send you relevant offers based on your preferences (only with your consent).
• Legal Obligations: Your data may be used to meet regulatory requirements and fulfill legal obligations.
• Service Improvement: Overall usage patterns are analysed to improve and enhance the platform experience.

Bajeev shares your data only in very limited circumstances and exclusively with trusted partners. Below is a clear outline of when and with whom your data may be shared.

• Payment Providers: Payment providers such as bKash, Nagad, and Rocket only receive the information strictly necessary to process your transactions.
• Technology Partners: Technology service providers that operate our platform may access limited data under strict confidentiality agreements.
• Legal Authorities: Sharing information in response to a valid court order or regulatory directive is a legal obligation.
• Fraud Prevention Agency: We may cooperate with relevant authorities to prevent money laundering and fraud.

The Bajeev website uses cookies and similar technologies. These are stored as small data files in your browser and help improve your overall experience.

• Essential Cookies: Remembering your login location and verifying your identity are essential functions — the platform won't work properly without them.
• Functionality Cookies: Remembers your language preference, theme settings, and other personal preferences.
• Analytics Cookies: Helps us understand which pages get the most traffic and where issues occur.
• Session Cookies: Automatically deleted when the browser is closed.

You can manage or delete cookies at any time through your browser settings. Note that disabling cookies may affect the functionality of certain features.

Bajeev protects your data using industry-leading technology. Our security measures are multi-layered and operate around the clock.

• 256-bit SSL Encryption: All data transfers take place exclusively through fully encrypted channels.
• Two-Factor Authentication (2FA): Add an extra layer of security to your account.
• Firewall Protection: Our advanced firewall system blocks unauthorized access attempts.
• Regular Security Audits: Regular security audits are conducted by independent third-party experts.
• Data Backup: Your data is securely backed up to prevent loss in the event of a technical issue.
• Restricted Access: Only authorized staff can access specific data — not everyone has access to everything.

As a Bajeev member, you have specific rights over your personal data. We respect these rights and make them easy to exercise.

Bajeev retains your data only for as long as necessary. All data is kept while your account is active. After account closure, certain data may be retained for a specified period to meet legal requirements.

• Account Information: Up to 5 years after account closure (as required by law).
• Transaction Records: Up to 7 years (in accordance with financial regulations).
• Customer Support Contact: Up to 2 years after resolution.
• Technical Logs: Up to 90 days.
• Marketing Preferences: Until you withdraw your consent.

After the designated retention period, your data is securely and permanently deleted or anonymised so that you can no longer be identified in any way.

Bajeev is strictly for users aged 18 and above. We never knowingly collect data from minors. If we discover that a minor has registered, we will immediately close the account and delete all associated data upon being notified.

• Age verification is mandatory at the time of registration.
• Identity must be verified using a National ID card or birth registration certificate.
• Suspicious accounts are suspended pending verification.
• Parents can contact us directly regarding any unauthorised registration by a minor.

If you have any questions, concerns, or requests regarding your data or this Privacy Policy, please get in touch. Our dedicated team will respond within 7 business days.

• Email: support@bajeev.bet
• Support: Live chat support is available 24/7.
• Response Time: 24 hours for general requests, 7 business days for complex ones.